What if I'm off campus or on vacation? Will I be disturbed by a forced loud notification at the cinema or a conference?

Yes, you will be disturbed. However, the use of crisis messages (especially those with forced notification) is expected to be used only in rare cases.

Of course, there is an option to disable the forced loud notification for a certain period of time, but we recommend that you remember to reactivate it when you return to the university.

For which phones is the UPlikace designed? What if I don't have a smartphone?

The crisis module in the UPlikace is available for Android (version 8.0 and higher) and iOS (version 15 and higher). If you do not have such a phone, you will not receive a crisis message. However, the purpose of the crisis module in the UPlikace is not, and it is not technically possible, to cover 100% of the people present at the scene of an emergency. However, the more users who receive the message, the more likely they are to spread the information to others in their area.

Crisis messaging works for everyone who has downloaded the UPlikace?

It works for all those who have logged into the UPlikace with their university login: students of Palacký University, its lecturers and other employees. 

It does not work for unregistered users of UPlikace, applicants and graduates.

Do I need to have an active internet connection to receive a crisis alert?

Yes, it works just like any other notification on your phone – you can use your own data as well as university or other wi-fi.

If I have an UPlikace installed but not running (I don't have it open or between running apps), will I get a crisis message?

Like other applications, UPlikace receives notifications even when it is not running directly. However, this may be affected by system settings for battery optimization/saver. Therefore, UPlikace will prompt you in the wizard to turn off battery optimization for it. This means that the operating system will not restrict it from running in the background in order to save battery, and therefore not receive notifications.

In which language will the message be delivered?

A bilingual version of the message in Czech and English will always be delivered – regardless of the language settings in the operating system or UPlikace.

What if the crisis situation ends?

After the crisis situation is over, users will receive another notification that the problem or danger has passed and it is possible to return to normal mode. If further action is required, this will be indicated in the message.

Do I have to follow the exact crisis message/instruction in the UPlikace?

You always need to keep calm and use your own common sense. React on the spot as the situation develops. Messages are sent out by selected and trained University staff in communication with other University staff, but they may not have the most up-to-date information on the situation as it develops.

In no case is the message in the UPlikace superior to information or alerts from the integrated rescue system (fire brigade, police, ambulance service). In the case of parallel announcements via sirens, local radio, targeted SMS messages from the integrated rescue system, etc., follow these instructions.

A crisis message sent by UPlikace will not save you on its own, its purpose is primarily to inform students and those working at the university as quickly as possible about an emergency in a given location or building so that they can be alert and respond in a timely manner.

Who should I let know if I see a crisis, dangerous or suspicious situation myself?

Each faculty, CATRIN, Accomodation and Dining, and the Rector's Office, including other parts of the University, have a crisis telephone contact. A list of these can be found below.

Do you have any other questions? Write to uplikace@upol.cz.